Frequently Asked Questions

Where Is My Order?

Kindly review your email for updates on the progress of your order. Once your order has been forwarded to our shipping agents, they will issue a tracking number for you. You can monitor the status of your order on our platform by visiting our order tracking page, here.

How Can I Contact you?

We handle customer service through email. Click Here to open up a chat with us and let us know if you have any questions or concerns.

Are You Based in the UK?

Yes, we are based in Kent, United Kingdom. But we sell internationally and have warehousing partners all over the world that help to ship and handle our returns locally.

Do You Deliver to Ireland?

Yes, we currently deliver to the UK & Ireland and internationally

Do You Deliver Internationally?

Yes, we do. Our shipping policy is the same for international customers also.

Do You Have a Physical Store?

Not at this time we’re exclusively an online business. Some of our products are stocked by well-known retailers, including John Lewis, Dreams and Fenwick.

How Do I Order On Your Website?

Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Google Pay, Apple Pay - Mastercard - Visa - Maestro and more.

How Do You Charge for Delivery?

We offer free delivery on every item and everywhere.

Do You Offer Next Day Delivery?

Not at the moment but we hope to do so in the near future. Order your item in good time so you receive it just when you need it.

How Long Have You Been Trading For?

We are a young company and have been trading since mid-2014.

Why Should I Buy the Sanggol Pillow?

The Sanggol Pillow has been designed in conjunction with sleep and pillow experts to bring you a pillow which not only enhances and enriches your sleep, but has been proven to reduce aches and pains (associated with poor sleep posture and stress) by providing crucial support for your neck, back, hips and stomach relieving pressure on these sensitive areas, helping you sleep better and deeper for longer. Whilst Sanggol body pillows have been used for body support during pregnancy, Sanggol body pillows are also great for relaxation and pain and stress relief for everyone.

How Do I Check the Status of My Order?

You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.

How Long Will It Take to Get My Order?

Our standard delivery usually takes 5-10 days working days. Please bear with us as we work to reduce that even further. In some cases, you may receive your item earlier.

Can I Return the Item If It Doesn't Work for Me?

Yes. Sure, if your product is damaged or doesn’t work as described, just reach out to us within 14 days of receiving the product and you will get a 100% Money back. To can find out more about our returns policy here

Exceptional support. You can contact us by sending your message here: Contact Page

Do You Offer a Refund If I Don't Like the Product?

Absolutely! We offer a full refund on your order if you don't like the product, or it doesn't suit your lifestyle. Just reach out to us and we will get things fixed for you. You can find out about our returns policy here.

There is no downside. Our clients keep reporting how much it is helping them in their day to day life!

Do You Provide a Quality Guarantee for All the Products Being Sold?

Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

What is a Body Pillow?

A body pillow is an elongated pillow designed to provide support and comfort to various parts of the body, unlike a regular pillow that primarily supports the head and neck.

What Are the Benefits of Using a Body Pillow?

Body pillows offer benefits such as improved spinal alignment, reduced pressure points, enhanced sleep quality, and support for pregnancy and injury recovery. See our range of body pillows here

What Types of Body Pillows Do You Offer?

We offer various types of body pillows, Visit this link for our U-shaped, C-shaped, J-shaped, and pregnancy body pillows, each designed to cater to different needs and preferences.

How Do I Choose the Right Body Pillow for Me?

Consider factors like your sleep position, preferred material, size, and any specific needs you have, such as pregnancy or pain relief. Our buying guide can help you make an informed choice.

Frequently Asked Questions - FAQs

Q: Can I return the item if it doesn't work for me?

A: Yes. Sure, if your product is damaged or doesn’t work as described, just reach out to us within 14 days of receiving the product and you will get a 100% Money back. To can find out more about our returns policy here

Exceptional support. You can contact us by sending your message here: Contact Page

Q: How do I check the status of my order? 

A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.

Q: Do you provide a quality guarantee for all the products being sold? 

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: How can I contact you?

A: We handle customer service through email. Click Here to open up a chat with us and let us know if you have any questions or concerns.

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product, or it doesn't suit your lifestyle. Just reach out to us and we will get things fixed for you. You can find out about our returns policy here

There is no downside. Our clients keep reporting how much it is helping them in their day to day life!

Q: How do I order on your website?

A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Google Pay, Apple Pay - Mastercard - Visa - Maestro and more.

Q: Where Is My Order?

A: Please check your email for information on your order progress. Once we’ve passed your order on to shipping agents, they will send you a tracking number. You can then track your order on our order tracking page, here.

Q: How Do You Charge for Delivery?

A: We offer free delivery on every item and everywhere.

Q: How Long Will It Take to Get My Order?

A: Our standard delivery usually takes 5-10 days working days. Please bear with us as we work to reduce that even further. In some cases, you may receive your item earlier.

Q: Do You Offer Next Day Delivery?

A: Not at the moment but we hope to do so in the near future. Order your item in good time so you receive it just when you need it.

Q: Do You Deliver to Ireland?

A: Yes, we currently deliver to the UK & Ireland and internationally

Q: Do You Deliver Internationally?

A: Yes, we do. Our shipping policy is the same for international customers also.

Q: How Long Have You Been Trading For?

A: We are a young company and have been trading since mid-2014.

Q: Do You Have a Physical Store?

A: Not at this time we’re exclusively an online business. Some of our products are stocked by well-known retailers, including John Lewis, Dreams and Fenwick.

Q: Are You Based in the UK?

A: Yes, we are based in Kent, United Kingdom. But we sell internationally and have warehousing partners all over the world that help to ship and handle our returns locally.

Q: Why Should I Buy The Sanggol Pillow?

A: The Sanggolcomfort Pillow has been designed in conjunction with sleep and pillow experts to bring you a pillow which not only enhances and enriches your sleep, but has been proven to reduce aches and pains (associated with poor sleep posture and stress) by providing crucial support for your neck, back, hips and stomach relieving pressure on these sensitive areas, helping you sleep better and deeper for longer. Whilst Sanggol body pillows have been used for body support during pregnancy, Sanggol body pillows are also great for relaxation and pain and stress relief for everyone.

Q: What is a body pillow, and how does it differ from a regular pillow?

A: A body pillow is an elongated pillow designed to provide support and comfort to various parts of the body, unlike a regular pillow that primarily supports the head and neck.

Q: What are the benefits of using a body pillow?

A: Body pillows offer benefits such as improved spinal alignment, reduced pressure points, enhanced sleep quality, and support for pregnancy and injury recovery.

Q: What types of body pillows do you offer?

A: We offer various types of body pillows, including straight, U-shaped, C-shaped, J-shaped, and pregnancy body pillows, each designed to cater to different needs and preferences.

Q: How do I choose the right body pillow for me?

A: Consider factors like your sleep position, preferred material, size, and any specific needs you have, such as pregnancy or pain relief. Our buying guide can help you make an informed choice.

Q: Can body pillows help with back pain and discomfort?

A: Yes, body pillows are designed to promote proper spinal alignment and reduce pressure on joints, making them effective tools for managing back pain and discomfort.

Q: Are your body pillows hypoallergenic and machine washable?

A: Many of our body pillows are made from hypoallergenic materials and come with removable, machine-washable covers for easy maintenance.

Q: Can body pillows help with snoring and sleep apnea?

A: Certain body pillow positions, such as sleeping on your side with proper support, can help open airways and reduce snoring, potentially benefiting those with mild sleep apnea.

Q: Are body pillows suitable for all sleep positions?

A: Different types of body pillows cater to various sleep positions, including side sleepers, back sleepers, and stomach sleepers. We have options for all preferences. Our best body pillow for side sleepers is the J-shaped body pillow. You can use both the J shaped Body Pillow and U shaped body pillows to correct your sleeping position. The u-shaped pillow supports the front and back so it keeps you sleeping on your back.

Q: Can I use a body pillow during pregnancy?

A: Yes, pregnancy body pillows are designed to provide support to the belly, hips, and lower back, making them excellent choices for pregnant women seeking relief from discomfort.

Q: How do I clean and care of my body pillow?

A: Most of our body pillows come with removable, machine-washable covers. Follow the care instructions provided with the product for proper maintenance. Visit our Blog page to learn more about how to take care of your pillow.

Q: Do you offer any warranties on your body pillows?

A: Some of our body pillows may come with warranties. Please check the product details or contact our customer service for warranty information.  

Q: What are U-shaped pillows called?

A: U-shaped pillow is commonly known as a "U-shaped body pillow." These pillows are designed in a U shape to provide support to various parts of the body simultaneously, making them popular choices for pregnancy, side sleeping, and overall comfort.

Q: What is the difference between C and U-shaped body pillows?

A: The main difference between C-shaped and U-shaped body pillows lies in their shape and the support they offer. A U-shaped body pillow forms a complete U shape, offering support not only to the head, neck, and back but also to both sides of the body. On the other hand, a C-shaped body pillow resembles a letter C, providing support to the head, neck, and one side of the body. U-shaped pillows tend to encircle the body more comprehensively, making them suitable for different sleeping positions.

Q: Why do people use U-shaped pillows?

A: People use U-shaped pillows for various reasons, including improved sleep quality, enhanced comfort, and targeted support. U-shaped pillows are particularly popular among pregnant individuals as they provide support to the belly, back, and hips, helping to alleviate discomfort during sleep. They are also favoured by side sleepers, those recovering from injuries, and anyone seeking a cozy and supportive sleep experience.

Q: Are U-shaped pillows good for you?

A: Yes, U-shaped pillows can be beneficial for many individuals. They provide multiple points of support, promoting proper spinal alignment and reducing strain on various body parts. U-shaped pillows can help alleviate discomfort associated with pregnancy, back pain, and joint issues. However, individual preferences vary, so it's essential to find the pillow type that suits your needs and sleep style.

Q: Which is better, U-shaped or C-shaped pregnancy pillow?

A: The choice between a U-shaped and C-shaped pregnancy pillow depends on personal preferences and comfort needs. U-shaped pillows tend to provide more comprehensive support as they encircle the body, supporting both sides. This can be especially helpful for individuals who shift positions during sleep. C-shaped pillows provide support to one side of the body, which may work well for those who predominantly sleep on one side. Ultimately, the "better" option varies based on individual comfort and sleeping habits.

Q: I live in California, how do you treat my personal information?

A: Under our CPPA right and on this link https://sanggolcomfort.com/pages/our-ccpa-compliance-policy or https://sanggolcomfort.com/pages/our-pipeda-compliance-policy.

You can: 

- Submit a request to let us know that you do not agree for your personal information to be collected or sold

- Request to let us know that you do not agree for your personal information to be collected or sold

- Remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

- Update your account data if it is not accurate

Q: How do you treat my personal information?

A: You can find information on how we treat you data on the links below. This covers GDPR , PIPEDA, APPI and CCPA. You can request to opt out , view, for your right to be forgotten or update your data with us using these links.

GDPR

PIPEDA

APPI

CPPA

Your Rights under CPPA

 

 

 

 

Can Body Pillows Help with Back Pain and Discomfort?

Yes, body pillows are designed to promote proper spinal alignment and reduce pressure on joints, making them effective tools for managing back pain

How Do You Sleep with a U Shaped Body Pillow?

Sleeping with a U-shaped body pillow can provide support and comfort during sleep, especially for those who prefer to sleep on their sides or need extra support for their back, hips, or knees. Here's our guide to effectively sleep with a U-shaped body pillow

How Do You Sleep with a J Shaped Body Pillow?

Sleeping with a J-shaped body pillow can provide support and comfort during sleep, especially for those who prefer to sleep on their sides. Here's how you can effectively sleep with a J-shaped body pillow

Which Pregnancy Pillow is Best U Shaped or C Shaped?

Both U-shaped and C-shaped pregnancy pillows offer unique benefits, and the choice between the two often comes down to personal preference and specific comfort needs. Here's a comparison to help you decide which pregnancy pillow might be best for you

Why Sleep with Pillow Under Legs?

Sleeping with a pillow under your legs can offer several benefits, especially for individuals who experience discomfort or specific health issues. Placing a pillow under your legs can help promote better spinal alignment and overall sleep quality. Here are some benefits of sleeping with a body pillow that also supports your legs

How is a Body Pillow Different from a Regular Pillow?

A body pillow is an elongated pillow designed to provide support and comfort to various parts of the body, unlike a regular pillow that primarily supports the head and neck.

How Do I Use a Pregnancy Pillow?

Using a pregnancy pillow can greatly enhance your comfort and sleep quality during pregnancy. Here's a step-by-step guide on how to use a U shaped pregnancy pillow effectively and here is how to use a J shaped pregnancy pillow effectively.

What Month Should I Get a Pregnancy Pillow?

The best time to start using a pregnancy pillow can vary from person to person and depends on your comfort level and specific needs. Generally, many pregnant individuals find pregnancy pillows to be helpful during the second trimester and onwards.

How do you use the U shape pillow?

In our Blog - A Comprehensive Guide to Using a U shaped Pregnancy Pillow we'll walk you through the benefits of using a high-quality U-shaped pregnancy pillow and provide step-by-step instructions on how to make the most out of it.

How do you use a pregnancy pillow?

In our Blog - A Comprehensive Guide to Using a U shaped Pregnancy Pillow we'll walk you through the benefits of using a high-quality U-shaped pregnancy pillow and provide step-by-step instructions on how to make the most out of it.

Is it good to sleep with a body pillow?

The primary purpose of a body pillow is to provide support and comfort while sleeping or resting. Unlike standard pillows used for head and neck support, body pillows are elongated and designed to be hugged or positioned along the length of the body.

Here are some common reasons people use body pillows:

Improved Sleep Posture: Body pillows can help promote better sleep posture by providing support to different parts of the body, such as the back, hips, knees, and legs. They can help align the spine more comfortably, reducing strain and discomfort during sleep.

Relief from Aches and Pains: Many people use body pillows to alleviate aches and pains, especially in the back, hips, and knees. The pillow's support can help reduce pressure points and improve overall comfort, particularly for individuals with conditions like sciatica, pregnancy discomfort, or arthritis.

Pregnancy Support: Pregnant women often find body pillows helpful for providing support to their growing abdomen, hips, and lower back. These pillows can help relieve pressure on the spine and improve sleep quality during pregnancy.

Comfort and Relaxation: Some individuals simply enjoy the feeling of hugging or cuddling with a body pillow for comfort and relaxation. It can provide a sense of security and coziness, especially for those who sleep alone or feel comforted by physical contact while sleeping.

Versatile Use: Beyond sleeping, body pillows have various other uses, such as providing extra cushioning while reading or lounging, supporting the body during nursing or breastfeeding, or even as decorative additions to furniture.

Overall, the point of a body pillow is to enhance comfort, support, and relaxation during sleep and rest, catering to individual preferences and needs for a more restful experience.

What's the point of a body pillow?

The primary purpose of a body pillow is to provide support and comfort while sleeping or resting. Unlike standard pillows used for head and neck support, body pillows are elongated and designed to be hugged or positioned along the length of the body.

Here are some common reasons people use body pillows:

Improved Sleep Posture: Body pillows can help promote better sleep posture by providing support to different parts of the body, such as the back, hips, knees, and legs. They can help align the spine more comfortably, reducing strain and discomfort during sleep.

Relief from Aches and Pains: Many people use body pillows to alleviate aches and pains, especially in the back, hips, and knees. The pillow's support can help reduce pressure points and improve overall comfort, particularly for individuals with conditions like sciatica, pregnancy discomfort, or arthritis.

Pregnancy Support: Pregnant women often find body pillows helpful for providing support to their growing abdomen, hips, and lower back. These pillows can help relieve pressure on the spine and improve sleep quality during pregnancy.

Comfort and Relaxation: Some individuals simply enjoy the feeling of hugging or cuddling with a body pillow for comfort and relaxation. It can provide a sense of security and coziness, especially for those who sleep alone or feel comforted by physical contact while sleeping.

Versatile Use: Beyond sleeping, body pillows have various other uses, such as providing extra cushioning while reading or lounging, supporting the body during nursing or breastfeeding, or even as decorative additions to furniture.

Overall, the point of a body pillow is to enhance comfort, support, and relaxation during sleep and rest, catering to individual preferences and needs for a more restful experience.

Are body pillows any good?

The primary purpose of a body pillow is to provide support and comfort while sleeping or resting. Unlike standard pillows used for head and neck support, body pillows are elongated and designed to be hugged or positioned along the length of the body.

Here are some common reasons people use body pillows:

Improved Sleep Posture: Body pillows can help promote better sleep posture by providing support to different parts of the body, such as the back, hips, knees, and legs. They can help align the spine more comfortably, reducing strain and discomfort during sleep.

Relief from Aches and Pains: Many people use body pillows to alleviate aches and pains, especially in the back, hips, and knees. The pillow's support can help reduce pressure points and improve overall comfort, particularly for individuals with conditions like sciatica, pregnancy discomfort, or arthritis.

Pregnancy Support: Pregnant women often find body pillows helpful for providing support to their growing abdomen, hips, and lower back. These pillows can help relieve pressure on the spine and improve sleep quality during pregnancy.

Comfort and Relaxation: Some individuals simply enjoy the feeling of hugging or cuddling with a body pillow for comfort and relaxation. It can provide a sense of security and coziness, especially for those who sleep alone or feel comforted by physical contact while sleeping.

Versatile Use: Beyond sleeping, body pillows have various other uses, such as providing extra cushioning while reading or lounging, supporting the body during nursing or breastfeeding, or even as decorative additions to furniture.

Overall, the point of a body pillow is to enhance comfort, support, and relaxation during sleep and rest, catering to individual preferences and needs for a more restful experience.

What is the best body pillow on the market?

We think Sanggol Body Pillows | Sanggol Pregnancy Pillows are the best pillows in the market and this is why?

Sanggol body pillows are crafted with the finest materials, ensuring durability and longevity that withstand the test of time. Made from premium fabrics that exude luxury and softness, these pillows cocoon you in a world of unparalleled comfort, inviting you to drift into a realm of tranquil slumber.

Also in a world inundated with choices, Sanggol body pillows shine as beacons of excellence, offering a sanctuary of comfort and tranquility unmatched by any other. Elevate your sleep experience to new heights with Sanggol, where luxury meets innovation, and comfort knows no bounds.

Here are 7 Compelling Reasons to Avoid Cheap Body Pillows.

Want to know more about Sanggol? Here is what we are about