Politique d’expédition

We are pleased to offer Free Worldwide Shipping to selected countries from our base in the United Kingdom. This includes the UK, US, Canada, most of Europe, and several Crown dependencies. Orders are typically processed within 24–48 hours.

You may still be responsible for local customs duties or taxes depending on your country’s regulations. For full details, visit our Duties and Free Shipping Information page.

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1.0 Countries We Currently Ship To

We currently ship to the following countries:

• 🇬🇧 United Kingdom (including Isle of Man, Isle of Wight, Jersey, Guernsey)
• 🇺🇸 United States
• 🇨🇦 Canada
• 🇮🇪 Ireland
• 🇫🇷 France
• 🇩🇪 Germany
• 🇧🇪 Belgium
• 🇪🇸 Spain
• 🇮🇹 Italy
• 🇵🇹 Portugal
• 🇦🇹 Austria
• 🇱🇺 Luxembourg
• 🇳🇱 Netherlands
• 🇲🇨 Monaco

📌 We are expanding! If your country is not listed, please check back or contact us for updates.

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2.0 Estimated Delivery Times

Please note: Deliveries may take longer during peak periods or due to customs delays.

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3.0 Tracking & Notifications

• You'll receive tracking and shipping updates via email.
• If your order hasn’t arrived within the estimated timeframe, please contact us at help@sanggolcomfort.com.
• Missed deliveries may require a second attempt or collection from a local delivery point.

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4.0 Missed Deliveries

We are not liable for missed deliveries due to:

• Incomplete or incorrect address
• Restricted access to delivery location
• Failure to collect from a designated point

Parcels returned to us may incur a re-delivery fee.

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5.0 Taxes and Duties

• United Kingdom: VAT is included. No duties apply.
• United States: Sales tax may apply by state. Most orders are duty-free.
• Canada: Provincial taxes may apply. Duties typically do not apply to consumer goods.
• Europe: VAT and duties may apply depending on value and country-specific rules.

For detailed guidance by country, visit our
👉 Duties and Free Shipping Information page.