24 Month Extended Warranty
24 Month Extended Warranty
Our members are automatically registered into our 24 Month Extended Warranty programme. You can sign up to become a member here.
Our standard product warranty and return policy is 14 days, You can find out more about our Returns and Refund Policy.
Our 24-Month Extended Warranty for Members
Extended Warranty Coverage
Threety Ltd – Sanggolcomfort.com ("Extended Warranty Provider") hereby warrants that the body pillow and pillow cover ("Product") shall be free from defects in material and workmanship under normal use for a period of 24 months from the date of purchase.
Eligibility
Our 14-day return policy is accessible to all customers. However, this Extended Warranty is exclusively offered to our registered customers | Subscribers, referred to as "Members." It remains valid solely for the initial purchaser of the Product and is not transferable.
Warranty Benefits
During the warranty period, if a defect arises in the Product, Warranty Provider will, at its sole discretion, either repair or replace the defective Product, or provide a refund for the original purchase price.
Exclusions
This warranty does not cover damage or defects resulting from misuse, abuse, negligence, accidents, alteration, commercial use, improper care, or normal wear and tear.
The warranty does not cover cosmetic issues that do not affect the Product's functionality.
Damage caused by washing the Product in a manner not specified in the care instructions is not covered.
The claimant must be a member when item was purchased and at the time of the claim
Warranty Claim Process
To make a warranty claim the customer must contact us by leaving a message on our contact us page or email us at help@sanggolcomfort.com. The customer must be registered with us at the time of purchase and must continue to be a member including, at the time of the claim.
The customer must provide proof of purchase, a description of the issue including photographs, and any requested documentation.
We may request that the customer return the defective Product for inspection. If requested, the customer is responsible for the cost of shipping the Product to Warranty Provider.
Warranty Resolution
If we determine that the defect is covered under this warranty, we will repair or replace the Product at no cost to the customer. If a replacement is provided, the warranty period does not reset, and it continues from the original purchase date.
If the Product is no longer available or is discontinued, we may replace it with a similar product of equal or greater value.
Limitation of Liability
To the extent permitted by applicable law, our liability shall be limited to the purchase price of the Product. In no event shall we be liable for any indirect, incidental, special, or consequential damages.
Governing Law
This warranty shall be governed by and construed in accordance with the laws of the United Kingdom.
Modification of Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on www.sanggolcomfort.com.
Contact Information
For warranty claims and inquiries, please contact us by leaving a message on our contact us page or email us at help@sanggolcomfort.com .
Learn from Our Blogs - Discover Tips for Enhanced Well-being
View all-
Taking Naps - 7 Reasons Why You Should
Short naps of around 10-20 minutes are generally recommended, when napping, to avoid grogginess upon waking. Longer naps of 60-90 minutes can allow you to complete a full sleep cycle,...
Taking Naps - 7 Reasons Why You Should
Short naps of around 10-20 minutes are generally recommended, when napping, to avoid grogginess upon waking. Longer naps of 60-90 minutes can allow you to complete a full sleep cycle,...
-
Body Pillow Uses | Why you Need One in Pregnancy
Enjoying a good night’s sleep or simply getting comfortable on the couch while supporting all that extra weight can be challenging. That’s why you need to choose items like your pregnancy...
Body Pillow Uses | Why you Need One in Pregnancy
Enjoying a good night’s sleep or simply getting comfortable on the couch while supporting all that extra weight can be challenging. That’s why you need to choose items like your pregnancy...
-
Caring for and Washing Your Body Pillows
This comprehensive guide explains how to care for your body pillows, starting from the moment you unbox them.
Caring for and Washing Your Body Pillows
This comprehensive guide explains how to care for your body pillows, starting from the moment you unbox them.
Featured collection
-
U Shaped Full Body Pillow with Carry Case
(31)Regular price £117.99 GBPRegular priceUnit price / per -
J Shaped Body Pillow with White Cover and Pillowcase - Green Leaves
Regular price £125.99 GBPRegular priceUnit price / per£0.00 GBPSale price £125.99 GBP -
U Shaped Full Body Pillow - with Pillowcase | Pregnancy Pillow
(123)Regular price From £138.99 GBPRegular priceUnit price / per£0.00 GBPSale price From £138.99 GBP -
J Shaped Body Support Pillow Pink 'n' Daisies
Regular price £125.99 GBPRegular priceUnit price / per£0.00 GBPSale price £125.99 GBP
Join our Community!
Sign up today and receive 10% off your first purchase! Plus, enjoy our exclusive 24-month members-only warranty. 🛍️✨ #Savings #QualityAssurance